Contact Mom's Magic by Rubi — Ask a Herbalist
Talk to Rubi — a real mother herbalist on the other end
Every question, every custom-blend request, every "is this safe for my kid?" — they all come straight to Rubi. No support ticket black hole, no chatbot. Just a mom who blends every jar in her kitchen, answering the way she'd answer a friend.
The fastest way to reach us
- Email: momsmagicbyrubi@gmail.com — replies usually within 24 hours, Monday through Friday.
- Instagram DM: @momsmagicbyrubi — great for quick product questions or sharing your ritual.
What kind of questions we love
- "Is this blend safe for my kids / while pregnant / with my medication?"
- "Which tea should I start with for [sleep / digestion / immunity / hormones]?"
- "Can you make a custom blend for something specific?"
- "Where do you source your herbs, and are they organic?"
- "My order hasn't arrived — can you help?"
- "I want to gift this — do you offer gift wrapping or a note?"
Shipping, returns, and orders
Orders ship in 2–4 business days from Central Florida, USA. Free shipping on orders over $50. Full details in our shipping policy, refund policy, and contact information pages.
Custom blends & wholesale
We love creating custom herbal roll-ons and blends for weddings, birthdays, baby showers, and corporate wellness events. Handmade, hand-labeled, delivered in small batches. Email us with the occasion, guest count, and any scent or intention preferences, and we'll send back options within a few days.
Wholesale inquiries welcome from apothecaries, wellness studios, boutique retailers, and mama-focused shops. Reach out with your store details and we'll share our line sheet.
Press, partnerships & media
For features, interviews, podcast appearances, and content collaborations, email momsmagicbyrubi@gmail.com with "Press" in the subject line and we'll get back within a few days.
Where we're based
Central Florida, USA. Rubi blends every product in a licensed small-batch kitchen. We ship to all 50 states and to Canada.
Response times
Because Rubi answers personally, replies take 24–48 hours on weekdays. If your question is about a shipped order, please include your order number so we can help fastest.
Before you email — you might find your answer here
The 40 Herbal Questions page covers the questions moms ask us most. The Herbal Wisdom blog has deep-dive guides on safety, sourcing, and specific herbs.
Rubi is a mother of three and herbalist, not a licensed medical practitioner. Nothing on this site is intended to diagnose, treat, cure, or prevent any disease. For medical concerns, please consult your healthcare provider.